Telus tv box setup I tried a different HDMI cable, no luck. 5. You would not get a profile selection screen. I am trying to set up a wireless TV box and I am not able to pair it with my T3200M modem/router due to a weak WiFi signal. Upon following the instructions, it comes up with the Client Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile Hi, I recently switch over to the new TELUS TV+ using the TelusTV-21T android boxes. Jan 23, 2023 · The reason you may not notice a verification process is that when you order a box from Telus and/or an installer puts a new box or service in at your home, the box is already registered with Telus and your account. I am now thinking of getting own digital box from Facebook Market Place. n Make sure the digital box volume is set to 25 by using the remote volume button. I received my Telus Digital Box yesterday in the mail. On the box the light is solid white, it doesn't respond to any remote commands. With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. TELUS Digital TV box) arrived on April 26th as promised in a prior email from TELUS. This is awkward. I suspect that's what you're doing too but you're confusing the TV box (the PVR) with the Telus router (which you called the Telus box). If I unplug the box and do a re-boot, it works fine for most of the day, but then will need a re-boot again the next day. A TV feed can be a live TV show, an On Demand program or a Pay Per View (PPV) event . Discussion of the Android TV Operating System and devices that run it. n Make sure the TV and digital box are on. May 19, 2023 · Years ago when I first looked at Optik, it required a router from Telus in order to use it. So basically access points. I have switches behind asome to hard wire play stations / Apple TV's / wifi boosters etc. My family moved a month ago and we received a new tv box and wifi hub. TV opens with LG dashboard and Telus remote will not control anything on this dashboard. Telus tv digital box (48 pages) It may take a few minutes for the first set-up screen to appear To have your digital box and TV come on with 1 button press, follow the steps below. The TELUS Remote will now control only the TELUS TV Digital Box, and not your TV’s volume and power. I have port 1 of the NAS bridged, to which the router is connected. Plugged the box into the TV via HDMI, plugged the box into the wall. Telus remote works again at this point. Finally technician visit confirms result, notes HDMI Connected new LG Smart TV to my Telus Android box. I grabbed it from the mailbox. Returning to this HDMI input later, Google TV displays that it "Was previously connected" even though no video other than the logo ever displayed. You can look at your devices in the TELUS Connect app - they appear as TELUS TV Digital Box . There aren’t any Ethernet jacks there so has to be wireless. 5 Turn on the TV and wireless digital box. Scroll down to EDIT FAVOURITES and then press the OK button on your remote. Also for: Sa430, Sa330, Cis430, Cis330. I wasn’t informed that the only way to record tv is to the cloud which is $10 a month and only saves the recording for 45 days? Seems a bit ridiculous they are making p Step 1: Setting up your 4K wireless digital box Using your TV manufacturer's remote, turn on your TV and use the input/source button to select the input used in the previous step. Now, when I watch live TV, the ch Dec 18, 2024 · The master volume on the box may be set too lowyou can unpair the remote from your TV, increase the volume, and then re-pair the remote to your TV. Step 1: Setting up your wireless digital box Using your TV manufacturer's remote, turn on your TV and use the input/source button to select the input used for the wireless digital box. I have my Optik box connected to my sound system that has a headphone jack. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. Is the round circle on the front the power button? I Pressed that nothing happens. 18 months of working OK, wireless from Boost, suddenly black screen, solid white light, no remote pairing. Q Make sure the TV and digital box are on. connect to the set-top box and TV. I can watch channels fine, but I cannot watch netflix, amazon prime, apple etc. Nov 16, 2024 · I received the newly installed fibre and router which are working great including all my streaming services including Telus tv+… the new set box boots and goes straight to the “android tv” where it sits…the reset button does not do anything and power off power on just repeats this cycle…I’ve tried an Ethernet connection right off the router and it never stops to allow for a Telus Feb 22, 2019 · Can I remove the moca adapter in the living room tv that runs into the pvr and run a Telus Wi-Fi box there instead so I can use that coax jack for my cable modem? Telus had offered a solution as to plug the pvr next to their modem in the kitchen which would free up my living room coax jack and then to use a Wi-Fi optik box there instead. Direct Code Programming TV Stand 6-8 feet away from the TV and ensure there is a line of sight between the remote and the digital box. Plug the set-top box and the TV into an AC power source that is not controlled by a switch. The Pik TV app does not currently allow casting (including Chromecast and Airplay) or screen mirroring You can see more setup of devices here. Telus tv digital box (48 pages) Summary of Contents for TELUS Optik TV. Hit So for my set up I have the Telus modem in bridge mode and using my own wifi routers throughout the house, all wired in. I also have my TV optical out connected to my sound system as well on a different input so I can also use the Bluetooth transmitter for gaming or the Chromecast. See page 12 through page 17and see the owner’s manual for the device. The box has a light on, but is not connecting to the tv or pairing with the remote it was sent with. I am having the same issue with the TV box. With the "all-new TELUS TV Digital Box", it seems like it will work with any wifi/network connection now? Is that correct? Switching to other inputs then back to the TV-217 connected HDMI sometimes produces the Telus logo flash for a few seconds, then back to black. Any advice appreciated. Would like to have this as a 1 remote operation. When on main menu screen the profile logo is top right of screen. I Unplugged and plugg I received my Telus Digital Box yesterday in the mail. However, the wifi does not seem to be connecting to our TV. Your own router can supply wifi to the Android box TELUS provides or your own TV equipment (AppleTV etc. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. I was wondering if it's possible to pair a wireless TV box with a Telus WiFi booster that is a few feet away from the TV wireless box. It will however access the recordings from the 4K PVR as its hard wired via Coaxial The favourite channels (and similarly favourite movies and series) are across profiles. For a list of official Android TV and Google TV devices please visit the Android TV Guide - www. 3 TV-217 replacement boxes, identical result. We have an old 4K PVR with recordings on the box, which we also access via an old digital box on a 2nd tv. 3 Telus phone techs and 1 site visit with no solution. Going through the automated setup process, the box recognizes that it is a Sharp TV and guides through 3 different options for remote codes. Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile Same symptom since early September. I will check my TV settings, and suggest you do as well to see if the inputs are selected automatically from the first live input and whether it can manually chosen and kept on Telus input. Managing live TV feeds Optik TV supports up to 6 TVs and delivers, depending where you live, up to 4 live TV feeds to your household . will then turn on both your digital box and TV: (and amplifier if programmed). So I proceeded to do that and a single gear came up on the sc The TELUS Remote will now control only the TELUS TV Digital Box, and not your TV’s volume and power. Enter code 0 0 0 6 and the green LED will flash twice. Changed batteries still nothing. This setup has always been working fine for me until recently, when we switched to an eero router. TELUS TV+ The only TELUS equipment you need is the ONT. Dec 13, 2023 · Just got set up with Telus tv and internet on the weekend and found out that the digital tv box I was sent doesn’t have pvr option. Go through the list of channels and check the boxes of the channels you want (using the OK button). I believe it's the same box that recent Pik TV customers are using: Telus Pik TV Media Box (V2) - Android TV Guide (androidtv-guide. Dec 20, 2024 · I dont use the telus tv box and convinced my friend to switch from shaw for this reason this week. 1. To turn power sync off. 2 Set the volume of the digital box to 25 by using the remote volume button before you program a TV or amplifier. I want to connect a wireless tv box in the den. So if you move from TV box to phone to web browser and back again, the list is consistent. Enjoy the freedom of wireless Optik TV How to set up your TV and wireless digital box Nov 16, 2024 · Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… I received my Telus Digital Box yesterday in the mail. It may take a few minutes for the first set-up screen to appear while the box is initializing. Set up went fine. As of May 31, 2022, your old Pik TV box will no longer be supported and can't be used to watch Pik TV. The new box is physically smaller & lighter (than the previous Pik TV media box) but come Getting set up with Optik TV Quick tip Turning off one of your digital boxes will free up a live TV feed. However, you CAN set up to 6 unique user profiles (click on the avatar in the top right on your set-top box user interface). Apr 14, 2019 · So I recently moved my Optik PVR box upstairs and when I set it up it kept getting stuck on "your telus optik tv box is initializing it'll only take a moment" I read somewhere on here then if you unplug it four times it does a soft reset. androidtv-guide. It was working yesterday. I use my own router (plugged into the Telus ONT) and wireless access points so I didn't explore any further. nothing. com) Differences in services will be implemented in software. This video will provide you with step-by-step instructions on how to set up your TELUS TV Digital Box. At any point, you can choose to control your TV using your TELUS Remote again. I have the new pik tv box. Hit Feb 19, 2023 · New Digital TV Box & Cloud PVR - Optik TV Hardware | TELUS . So Modem to : - computer - ethernet - switch - STB / Playstation / Apple TV / Wifi booster ( extender ? ) - ethernet - switch - Computer / Computer / Sonos - Coax - MOCA - TV Upgrading your Pik TV box Log in here with your My TELUS credentials by April 6, 2022 to ensure your new box is sent to the correct address Receive your new TELUS TV Digital box in the next few weeks and set up as soon as you can. Step 1: Setting up your 4K wireless digital box Using your TV manufacturer's remote, turn on your TV and use the input/source button to select the input used in the previous step. Select HDMI input Using the HDMI cable included in your kit, connect the wireless digital box to any available HDMI input on your TV. The tech advice was to keep rebooting when it happens. Aug 16, 2021 · Recordings disappeared when channels were dropped in TV 2 weeks ago; what is Prime Time $9 charge in TV 2 weeks ago; Why is my Telus TV programming different from my Optik TV? in TV 2 weeks ago; Help! I am locked out of my Optik TV line up! Did I fail to upgrade in TV November; Stingray Music channel in TV November Feb 27, 2021 · Some TV's run on Coax with a MOCA box, and others are via Ethernet. And the volume doesn't work on our TV anymore if I have it plugged in with a telus box. Dec 22, 2024 · All the sudden our TV box won't fully start up. the remote and the digital box. Apr 5, 2020 · If your headphones are AptX compatible (all of mine are) then you won't have sound/video syncing issues. Make sure the TV and digital box are on. Before getting started: Q Stand 6-8 feet away from the TV and ensure there is a clear line of sight between the remote and the digital box. 3. My gues n Stand 6-8 feet away from the TV and ensure there is a line of sight between the remote and the digital box n Make sure the TV and digital box are on. com. Has seen other instances but has no solution. My wifi is the tp link deco be85 3 pack system. Scroll to SET UP and press the OK button on your remote. Press until the device of your choice is illuminated on your remote. There are 3 lights on the remote green for OPTIK, red for TV and yellow for AUX. Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your HD Wireless Digital box here. So I proceeded to do that and a single gear came up on the sc Dec 20, 2024 · Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile The TELUS Remote will now control only the TELUS TV Digital Box, and not your TV’s volume and power. I followed all instructions. This could be your TV or an amplifier. I haven’t done it since their sight said 40 minutes for the waiting time. Almost every time I turn on the TV and box, I get a TELUS TV+ screen that just continue to spin. Page 1 TELUS Optik TV ® Self-Install Guide Page 2 If you do not appear to have this device May 18, 2023 · Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your 4K Wireless Digital box here. Hardware: - box: the "new" Telus TV digital box (small black Android device) - remote: accompanying Telus RB221T remote - TV: Samsung QN75Q80 series (6 months old) With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. I was thinking of getting a digital box from Telus. It was resolved on detecting a faulty connector installed just a month ago. 2 There are 3 lights on the remote green for OPTIK, red for TV and Dec 22, 2024 · All the sudden our TV box won't fully start up. e. I found several o Until you setup another profile the Telus tv app and digital box will automatically boot into the admin (default) profile. Q Press and hold for 3 seconds, until the green LED on the remote control flashes twice. I had a tech visit due lost of internet connection for a whole day. You would have to talk to someone at Telus directly to register an additional box if you happen to buy it second hand. Unplugging and replugging always ends up like this. Nov 16, 2024 · This is second time HDMI must be connected to TV suggested. 1 Turn on the device that you would like to program the remote for. Mar 18, 2020 · New Optik TV Box is a dud - how to replace in Optik TV November; Pairing the RB21T remote for new Telus digital box with Samsung QN75Q80 TV in Optik TV July; TV Box Won't Set Up in Optik TV 01-13-2024; TELUS TV+ remote programming Bose soundbar in Optik TV 08-16-2023; telus remote sennheiser ambeo soundbar in Optik TV 08-29-2022 Dec 22, 2024 · All the sudden our TV box won't fully start up. If you click on that (mine by default was a butterfly logo ) , yo I also tried a list of 4 digit manual Samsung codes to no avail (though it was unclear to me that manual TV codes could work with the RB21T remote). He also uses sony android tv telus app. Telus remote turns on tv and box. Visitor tech notes that unless HDMI link to TV is secured, box will not connect to Telus and validate account and no output, setup or otherwise (bar odd intermittent Telus logo) will display on TV. Optik TV satellite tv system pdf manual download. TELUS does tell you that you should use their wifi 6 Boost equipment to supply wifi to their Android TV box - but, I have had no problems will then turn on both your digital box and TV: (and amplifier if programmed). So I really hope the android tv app will also receive this update soon. Included is Feb 19, 2023 · New Digital TV Box & Cloud PVR - Optik TV Hardware | TELUS . Many hours spent with 3 successive, polite, methodical CSRs repeating same routine, no result. Included is View and Download TELUS Optik TV self-install manual online. Turn on suggestions Sep 25, 2023 · 2. . Jan 22, 2023 · I got a small 24” TV set for my exercise machine. Each got a different IP, and I connected the TV boxes to the Telus router, which worked well. Press the OPTIONS button on your Optik remote. Check Your Connections: Ensure all cables connecting your Telus TV+ box to your TV and any sound systems are secure and in good condition. This community is unofficial and is not affiliated with Google in any way. Jan 16, 2023 · Set up a list of just your favourite channels. 4. The TV says no signal to input. It is our third TV for our house. From the Home screen, navigate to Settings → Device settings → Remotes & Accessories → Program Remote with TV and follow the steps on screen. Q Enter code 0 0 0 7 – green LED flashes twice. I choose to use my own router, so my setup is Telus NAH—>own router—>Telus Optik PVR. Installation / Setup / Hardware The installation & setup of the box was simple and straight forward. If indeed the tuner box demands to see a source be the remote and the digital box. A new world of entertainment With live TV, streaming services, over 180 free games in the new GameZone and 1000s of Google Play store apps 2 , Optik TV has entertainment covered. Check your bill - any equipment rentals will be on there - it should appear as TELUS TV Digital Box Rental - Optik TV. He was done with additional telecom boxes and remotes being required. It does not always record the show even though recording is set up When I start my tv it is stuck on google and the box no longer responds to the remote. Jan 13, 2024 · I received my Telus Digital Box yesterday in the mail. Everything connects fine- phones, laptops etc. Or, you can connect it with network cable. Nov 16, 2024 · Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inpu May 22, 2022 · This is a video POV review of the new Telus TV Digital Box, that was first rolled out to existing PikTV customers starting in April of 2022, and now rolled o Nov 16, 2024 · cancel. The TV box was acting up with similar issue mentioned above. Select HDMI input Using the HDMI cable included in your Dec 22, 2023 · The TELUS TV Digital Box and Apple TVs all have ZSO (as do iOS devices), so you shouldn't need to share login credentials with anyone - they should all log in to the TELUS TV+ app automatically on your home internet connection using the TV Provider setting for iOS and tvOS. Restart Your Telus TV+ Box: Unplug your Telus TV+ box from the power source, wait for about 30 seconds, and then plug it back in. TELUS TV Digital Box (name) and TELUSTV-21T (model) should both be well known reference points for technical support agents. May 30, 2022 · In the meantime, we are still looking at a number of additional features such as personalized profiles, PINs or the ability to pause Optik and Pik equipment from within the TELUS Connect app; if you are using the Pik TV app on a compatible device such as Android TV or Apple TV, you can pause those devices, but unfortunately at this time we do The TELUS Remote will now control only the TELUS TV Digital Box, and not your TV’s volume and power. Select HDMI input Using the HDMI cable included in your Jan 14, 2024 · I received my Telus Digital Box yesterday in the mail. Learn more about TELUS’ commitment to Reconciliation. I tried to enable WPS on the WiFi booster but the tv box still fails to pair Dec 23, 2024 · Hello, all. Main living room tv had no issues, secondary bedroom tv will not link to remote. I Pressed power on my remote nothing happened. May 16, 2022 · I can't get my box to turn on. 1 Turn on your TV or auxiliary device. Only issue is 2nd TV wont pick up Netflix and Prime (2ND tv is a non smart TV) nor will the non 4K digital box pick up Netflix/Prime. Jun 6, 2020 · Solved: I had TELUS send me a 4K wireless STB (VIP5602WT) to add to my home setup. This box and remote need many upgrades to make it user friendly Recently signed up for Telus, and did self install for 2 optik tv+ digital boxes. I have to use LG remote to open Telus TV+ screen. I am a new customer to Telus services. Be patient, it could take up to a minute for the picture to appear. Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… Dec 20, 2024 · I dont use the telus tv box and convinced my friend to switch from shaw for this reason this week. 1b 1a 1c Aug 20, 2020 · Hi there. Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and express gratitude to those whose territory we reside on, work on or are visiting. 1 day ago · I received the newly installed fibre and router which are working great including all my streaming services including Telus tv+… the new set box boots and goes straight to the “android tv” where it sits…the reset button does not do anything and power off power on just repeats this cycle…I’ve tried a The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Make the connections for your TV, VCR, and DVD recorder as follows: • If you are using an HDTV, see page 10 and the connection diagrams in this Oct 21, 2021 · Your TV must either have Android TV built in, or have an android tv device, such as Chromecast with google TV, Nvidia shield, or an Apple TV. Enjoy the freedom of watching TV without a TV outlet! If the picture does not appear, refer to the troubleshooting steps on the other side. It then becomes a process to get the remote to work It does not always shut down the tv when I hit the power button. 2. View and Download TELUS Optik TV user manual online. Pressed every button. I also used to use a switch after my ONT to split up my connection between the Telus router and the UDM. Select HDMI input Using the HDMI cable included in your I received the newly installed fibre and router which are working great including all my streaming services including Telus tv+… the new set box boots and goes straight to the “android tv” where it sits…the reset button does not do anything and power off power on just repeats this cycle…I’ve tried a Apr 27, 2022 · My new Pik TV box (i. ). Nov 10, 2019 · Accessing 4K on TELUS TV-21T in Optik TV March; Issue with Telus Android box and Samsung 95B Oled TVs in Optik TV February; Television Signal Has Been Lost message and IGMP snooping on Telus Router in Optik TV 08-16-2023; Program your Slimline Remote 2 for Optik TV - Optical Volume control in Optik TV 11-28-2022; new 4k pvr with my fiber Dec 13, 2023 · This is interesting. zgfye sgmu huft toltguhl ekxo hbmlvc zqmugd xzkwmu pekemctn tsv