Evolve with your audience
People changed.
They are more informed and more demanding.
Utilities must be transformed to accompany them.
Utilities have the opportunity to accompany the empowerment of their audiences.
Happier and smarter users
New relationship channels.
More efficient management
More information for decision making
Energy Efficiency Training
Smartgrid at your fingertips
Multiple channels and management flexibility
Customers and companies evolve in tandem
Experience Center
Mobile application
Self-service kiosk
Virtual agent chat
Chat with real agent
Video call
PERSONS
- Digital experience
- Service Information
- Energy efficiency education
- Smartgrid
UTILITIES
- Costs
- Quality of service
- Data quality and analysis
- Brand positioning
- Capabilities for new products and services
Utility GO!
Customers and companies evolve in tandem
Virtual experience center so that people can comprehensively self-manage their relationship with the company.
Digital solutions that speed up and simplify procedures in physical offices.
SAVVY CUSTOMER
Training tools that help educate in energy efficiency.
SMART customer
Visualization of consumption and power information. Simulation of changes in contracted power. Historical statistics. Projection of consumption and generation.
Engaged customer
Marketplace for marketing new products and services and loyalty programs.
It integrates the platform with utility systems and third-party services in a simple, secure and fast way.
Customizable dashboards in real time with information on adoption and usage trends of the different functionalities.
Utility GO!
The evolution of audiences does not stop.
Hop on Utility GO! and join them.
