Artificial Intelligence
to transform the customer experience for utility companies
WEBINAR ON-DEMAND
How Can Artificial Intelligence Help Accelerate the Energy Transition?
Artificial Intelligence Throughout the User Lifecycle
Streamline inquiries, automate tasks, and provide smarter answers 24/7 in natural language.
Our AI Agents also explain invoices, analyze documents, and handle tasks in seconds, improving every point of contact.
True omnichannel, frictionless
Connect all your touchpoints
—app, website, kiosks, call center, and much more— on a single, integrated platform.
Strengthen your digital ecosystem
and launch new channels in record time.
Boost Your Operations with Real Data
Leverage millions of real interactions between your users and your channels to improve every touchpoint.
Our systems process and transform that data into concrete actions that optimize your operations,
automate tasks, and enhance your users’ experience.
An ecosystem of solutions
to digitize your users' experience
Increase operational efficiency from customer service to field operations,
gaining greater visibility and control.
Customer Experience Platform
Drive self-service with new support channels
and offer simple, connected, and
intelligent experiences.
Agent Experience Platform
Boost your customer service team's
productivity with a new back-office
and AI Copilot assistance.
Workforce Platform
Digitize fieldwork and the recording of readings. Reduce errors and detect potential
irregularities early on.
Worker Zone
Streamline processes and take your interaction
with certified professionals, clients, and the regulatory body to the next level.
The "fintech" evolution of utilities: the challenge of transforming public utility services into a digital experience.
The Argentine startup Widergy drives the digitalization of utility companies using a "one-stop-shop" model.
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Thirteen Latin American scale-ups are participating in España-LatamScale-UP to facilitate their entry into Europe.
An immersion program from ICEX Invest in Spain and BID Lab designed to boost your international growth.
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At Widergy, we help energy retailers offer their value proposition intelligently.
Gustavo Casaforte explains how they digitize the customer lifecycle.
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Artificial intelligence reaches the energy "last mile"
Widergy enters the Brazilian market amidst the historic opening of the electricity sector.
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Widergy led the digital transformation at the AIGLP Congress.
The company reaffirmed its position as a regional leader in artificial intelligence.
Read more
Find out more about Widergy
Learn how we can help you digitize your utility operation.
