Artificial Intelligence
to transform the customer experience
for utility companies

WEBINAR ON-DEMAND

How Can Artificial Intelligence Help Accelerate the Energy Transition?

More demand, more data, more operational pressure. In this webinar, we’ll show how AI can help utilities improve efficiency, automate processes, and be better prepared for the new energy landscape.

Artificial Intelligence Throughout the User Lifecycle

Streamline inquiries, automate tasks, and provide smarter answers 24/7 in natural language.

Our AI Agents also explain invoices, analyze documents, and handle tasks in seconds, improving every point of contact.

True omnichannel, frictionless

Connect all your touchpoints
—app, website, kiosks, call center, and much more— on a single, integrated platform.

Strengthen your digital ecosystem
and launch new channels in record time.

Companies that rely on our technology

Boost Your Operations with Real Data

Leverage millions of real interactions between your users and your channels to improve every touchpoint.
Our systems process and transform that data into concrete actions that optimize your operations,
automate tasks, and enhance your users’ experience.

payments per month
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unique users
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app downloads
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procedures per month
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registered accounts
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transactions per month at a kiosk
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conversations per month with real agents
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conversations per month with virtual agents
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Un ecosistema de soluciones
para digitalizar la experiencia de tus usuarios

Aumenta la eficiencia operativa desde la atención al cliente hasta la operación en campo,
obteniendo mayor visibilidad y control.

Customer Experience Platform

Impulsa la autogestión con nuevos
canales de atención y ofrece experiencias simples, conectadas e inteligentes.

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Agent Experience Platform

Incrementa la productividad de tu equipo de atención al cliente con un nuevo backoffice y asistencia
con AI Copilot.

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Workforce Platform

Digitaliza el trabajo en campo y el registro de lecturas. Reduce errores y detecta posibles irregularidades de forma temprana.

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Worker Zone

Agiliza trámites y lleva al siguiente nivel tu interacción con profesionales certificados, clientes
y el ente regulador.

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Our Top Stories

Find out more about Widergy

Learn how we can help you digitize your utility operation.

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