Evolve with your audience
People changed.
People are more informed and more demanding.
Utilities need to change to support them.
Utility companies have the opportunity to accompany the empowerment of their audiences.
Happier and smarter users
New relationship channels
More efficient management
More information for decision-making
Training in Energy Efficiency
Smartgrid readily available
Multiple channels and flexibility in management
Customers and companies evolve together
Experience center
Mobile app
Self-service kiosk
Virtual agent chat
Chat with real agent
Video call
PEOPLE
- Digital experience
- Information about the service
- Energy efficiency education
- Smartgrid
UTILITIES
- Costs
- Service quality
- Data quality and analysis
- Brand positioning
- Capabilities for new products and services
Utility GO!
Customers and companies evolve together
Utility GO!
The evolution of audiences does not stop. Get on Utility GO! and accompany thems
