Through multiple messaging, audio and video channels.

¡Your customers want constant and omnichannel service!

Agent GO! makes it possible!
  • Multiple channels (web, Whatsapp, Facebook Messenger, Twitter, Telegram… and more!)
  • Chat service through virtual agents (bots) or people
  • Integrated transactionality (procedures and queries, workflows, payment button… and more!)
  • Video call service and integration with appointment system
  • Customer support rooms capable of distinguishing audience segments, geography or topics of conversation
  • Conversation transfer and monitoring
  • Conversation history and transcripts
  • Virtual assistant for agents and knowledge base
  • Información de tu cliente muy fácil de acceder (Saldo, última factura y actividad reciente).

Agent GO!

Your audience demand the best service Get on Agent GO! and exceed their expectations

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