Through multiple messaging, audio and video channels

Your customers want seamless, omnichannel service!

Agent GO! makes it possible!

  • Multiple channels (web, Whatsapp, Facebook Messenger, Twitter, Telegram… and more!)
  • Chat service through virtual agents (bots) or human agents.
  • Integrated transactionality (procedures and queries, workflows, payment button… and more!).
  • Video call service and integration with the shift system
  • Service rooms capable of distinguishing audience segments, geography or topics of conversation
  • Transfer and monitoring of conversations
  • Conversation history and transcripts
  • Virtual assistant for agents and knowledge base
  • Easily accessible customer information (balance, last invoice and recent activity).

Agent GO!

Your audiences demand the best attention
Get on Agent GO! and exceed your expectations.

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