Through multiple messaging, audio and video channels.
¡Your customers want constant and omnichannel service!
Agent GO! makes it possible!
- Multiple channels (web, Whatsapp, Facebook Messenger, Twitter, Telegram… and more!)
- Chat service through virtual agents (bots) or people
- Integrated transactionality (procedures and queries, workflows, payment button… and more!)
- Video call service and integration with appointment system
- Customer support rooms capable of distinguishing audience segments, geography or topics of conversation
- Conversation transfer and monitoring
- Conversation history and transcripts
- Virtual assistant for agents and knowledge base
- Información de tu cliente muy fácil de acceder (Saldo, última factura y actividad reciente).
Agent GO!
Your audience demand the best service
Get on Agent GO! and exceed their expectations
